Templates / Service & Hospitality

Front Desk

Efficient single column for customer service and administrative roles, where the skills list does much of the work.

Example text — you replace it with yours in the builder.

  • LayoutCompact single column
  • Best forService & Hospitality
  • ATS-friendlyYes
  • PhotoOptional
  • PriceFree

Who this suits

A safe default for service & hospitality roles and for any application going through a large employer's careers portal, where the first reader is software rather than a person.

How it handles ATS parsing

Single column with a linear reading order, conventional section headings, and no layout tables. Contact details sit in the body text rather than a page footer, because footer content lives outside the text layer and many parsers drop it entirely.

What you can change

Accent colour, font body, font heading, spacing, scale, line, section order, which sections appear, page size (A4 or Letter), and every word of the text. Nothing here is locked behind a payment.

How to write a customer service or admin CV in Front Desk

Customer service and administrative roles are hired on reliability and the tools you use every day. Front Desk is an efficient single column where a clear skills list does much of the work.

Sections, in this order

  1. Professional summary
  2. Skills — systems, languages, typing speed and tools
  3. Experience
  4. Achievements — satisfaction scores and volumes handled
  5. Education
  6. Training

Bullet points that work

  • Handled [60] customer calls and emails a day with a [95%] satisfaction score.
  • Halved [invoice filing] time by [setting up shared folders and templates].
  • Trained [five] new starters on [the booking system].

Figures in [brackets] are placeholders. Use your own, and only ones you could explain in an interview.

Mistakes to avoid

Read next: How to write a CV when you have no work experience

Other templates